Terms of Service
Slick Networks Pty Ltd (ABN: 44 117 442 289) provides Internet World Wide Web page hosting, email hosting and Development. Slick Networks has certain legal and ethical responsibilities consisting with the use of its server and equipment involved in these services.
These terms and conditions represent the complete agreement and understanding between Slick Networks (‘We’) and the customers (‘You’) and supersedes any other written or oral agreement in relation to services described on this site.
1. Payment Policies – Hosting Services
All accounts are set up on a pre-pay basis. Web hosting (including VPS and Dedicated Servers) registrations, SSL certificate registrations, and Domain name registrations will NOT be processed without prior payment. There are no setup fees for new accounts with exception of Dedicated Server plans, and Advance Mail Security. Slick Networks reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. Any new accounts that has not been paid within 7 days is subject to deletion. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Slick Networks at [email protected] to request for termination of services. All Prices are shown in AUD and GST EXCLUSIVE. All credit card payments (via Paypal) will be shown on your statement as “SLICKNET or SLICKNETHOSTING”. Slick Networks will bill each client $50 per returned check, per wire transfer received and per credit card chargeback received. All Slick Networks accounts are setup on anniversary billing cycles. Your particular billing cycle corresponds to the contract length that was initially chosen at setup. Your account will automatically renew at this length. Late payments will be charged 5% of the invoice. Please contact the billing department at [email protected] should you have any queries.
2. Payment Policies – Goods and Services
For any purchases with a total value exceeding AUD $20,000 (excluding GST), a Purchase Order must be provided before any such order will be accepted for processing. All credit card payments (via Paypal) will be shown on your statement as “SLICKNET or SLICKNETHOSTING”. Slick Networks will bill each client $50 per returned check, per wire transfer received and per credit card chargeback received. We deliver according to the following terms:
Payment Terms: NET 30 Days
Late Fee: 5%
Please contact the billing department at [email protected] should you have any queries.
3. Cancellation of Hosting Services
Slick Networks reserves the right to cancel its service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Slick Networks if Slick Networks institutes it’s right of cancellation. Any violation of policies which results in extra costs will be billed to the customer (i.e. transfer, space etc.).
All of Slick Networks’s hosting services (excluding VPS and Dedicated Servers plans) are backed by a 30 day money back guarantee. If you are not completely satisfied with our services or support within the first 30 days of your contract, you will be given a full refund of the contract amount excluding setup fees, domain registration fees, SSL certificates, addon/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. For all web hosting clients who cancel, the full contract amount less any setup fees and overages will be refunded if Slick Networks is notified within the first 30 days following activation. No refund is available after the 30th day. This policy does not apply to any additional services such as additional traffic, additional disk space, ssl certificate registration fees, domain registration fees etc. All account cancellations must be done by contacting [email protected]
Phone or email requests will not constitute acceptance of any cancellation. Refunds will be made by company check or issued back to the specified bank account within 30 days of receipt of cancellation.
4. Lawful Purpose
Slick Networks reserves the right to refuse its services to anyone. Customers may only use Slick Networks server for lawful purpose. Transmission of any material in violation of any Federal, State or Local regulation is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, and material protected by trade secrets. The designation of any materials as such described above is left entirely to the discretion of Slick Networks management.
5. Intellectual Property Rights
Material accessible to you through Slick Networks’s services may be subject to protection under copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use Slick Networks or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the Slick Networks network. If you use a domain name in connection with Slick Networks or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.
6. Electronic Commerce
You will be solely responsible for the development, operation and maintenance of your online store and products and all contents and materials appearing online or on your products, including without limitation (a) the accuracy and appropriateness of content and materials appearing within the store or related to your products, (b) ensuring that the content and materials appearing within the store or related to your products do not violate or infringe upon the rights of any third party, and (c) ensuring that the content and materials appearing within the store or related to your products are not libelous or otherwise illegal. You will be solely responsible for the final calculation and application of shipping and sales tax. You will also be solely responsible for accepting, processing, and filling any customer orders, and for handling any customer inquiries or complaints arising therefrom. You are also responsible for the security of any customer credit card numbers and related customer information you may access as a result of conducting electronic commerce transactions through your Web Site. You will keep all such information confidential and will use the same degree of care and security as you use with your confidential information.
7. Static / Dynamic Content Caching
You expressly (i) grant to Slick Networks a license to cache the entirety of your Web Site, including content supplied by third parties, hosted by Slick Networks under this Agreement and (ii) agree that such caching is not an infringement of any of your intellectual property rights or any third party’s intellectual property rights.
8. Data, Hardware, Sofware, IP Address Ownership
All Hardware, software, IP addresses are leased to you and remain the property of Slick Networks and/or its suppliers. Slick Networks shall maintain and control ownership of all IP numbers and addresses that may be assigned to you by Slick Networks and Slick Networks reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses. You must agree to remove all uploaded data and content prior to the termination date of the contract. Slick Networks will not be responsible for giving access or copies of the data or content stored on the system after the final termination date.
– Any notices should be delivered by receipted mail or by email to the last email address provided to Slick Networks by the customer.
– It is the Customer.s responsibility to notify Slick Networks of any changes to its contact details.
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD SLICK NETWORKS HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY’S FEES ASSERTED AGAINST SLICK NETWORKS, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT’S AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS SLICK NETWORKS AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH SLICK NETWORKS’S SERVER; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; (3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM SLICK NETWORKS’S SERVER.
YOU AGREE THAT SLICK NETWORKS WILL NOT BE RESPONSIBLE AND/OR LIABLE FOR ANY KIND OF DAMAGES YOUR BUSINESS MAY SUFFER. SLICK NETWORKS MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. SLICK NETWORKS DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, SUSPENSION OR LOSS OF THE DOMAIN NAME REGISTRATION IN YOUR NAME, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY SLICK NETWORKS AND ITS EMPLOYEES. SLICK NETWORKS RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME. ALL CUSTOMERS OF SLICK NETWORKS MUST ADHERE TO THE ABOVE POLICIES. FAILURE TO FOLLOW ANY TERM OR CONDITIONS WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.